Cancellation Policy

Not all orders can be canceled. If you’re having trouble canceling an order, please contact us directly, and we’ll see what we can do. Just remember: if an order already shipped, it can’t be canceled.

To cancel an order, please call (908) 459-0494 or email If we are unable to take your call, you may leave a detailed voice message with your name, date and time of your purchase and your request to cancel an order. 

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Welcome to The Toy Chest, the exclusive destination for all toy enthusiasts, conveniently situated in Hope, New Jersey. As a family-owned and independent business, we take pride in providing unparalleled service and products. Please note that we are not affiliated with any mall-based chains or unauthorized vendors who may misuse our name. Your satisfaction and trust are our top priorities.